Return/Refund Policy

At Buyefy, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we’re here to help.
🔁 Returns
You can request a return within 7 days of delivery.
The product must be unused, undamaged, and in original packaging.
Items must include all original tags, accessories, and invoice.
Non-returnable items:
Used or damaged products
Items without original packaging
Personal care or hygiene products (if opened)
Clearance or final sale items
💸 Refunds
Once we receive and inspect your returned item, we will notify you of the status.
If approved, your refund will be processed within 5–7 business days.
The amount will be credited to your original payment method.
🔄 Replacement
If you receive a defective, damaged, or wrong product, you are eligible for a free replacement.
Please raise a request within 48 hours of delivery with proper proof (images/video).
🚚 Return Shipping
If the return is due to our error (wrong/damaged product), we will cover the return shipping cost.
For other reasons, the customer may need to bear the return shipping charges.
❌ Cancellation
Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible, but you can request a return after delivery.
📩 Need Help?
If you have any questions regarding returns or refunds, feel free to contact our support team at:
Email: buyefy.shop@gmail.com
Buyefy — Your satisfaction is our priority.